So so good experience I have used them numerous times never disappoint
Bright Empire Limousine provided excellent car services when we needed help for a round trip between Newark International Airport, NJ and Long Island, NY. Adam was a friendly, professional, and safe driver. The car was very clean and comfortable. Thank you very much.
Booked a pick up at LGA for my dad so he wouldn’t have to deal with hectic uber pick up. They were fantastic, great car and great service.
A fabulous car service. I I’ve been a customer for many years and travel worldwide, using many drivers. I can say, without reservation, just great on all levels. Five stars.
We had five ladies, heading to New York City for our first visit to see Times Square and attend Broadway musicals. This is a five star PLUS limousine service! All our drivers were wonderful, conversed with us, shared information about the city. We will definitely call them on our next visit.
The chauffeur will pick you up outside the terminal instead of parking and meeting you inside. This is done primarily at terminals where there is no parking. Express pick-ups are perfect for clients who prefer a quicker exit from the airport and by avoiding parking fees, is more cost effective. The proper procedure for an express pick-up is as follows:
Our chauffeur will park his vehicle and meet you inside of the airport terminal. He will be holding a personalized name sign so that he is easily identifiable.
At BRIGHT EMPIRE, we can provide unscheduled airport pickups. Kindly get in touch with us once you have landed to check our availability. If you would like to ensure availability, we recommend that you book a car 12 hours in advance. It takes approximately 5-10 minutes for the driver to pull up to your terminal.
As a courtesy to our customers, we have clear instructions to all of our drivers to contact the customers when they are on location (usually before the pickup time by 10 to 20 minutes).
If for any reason you do not see your chauffeur, simply contact our office at (646) 750-7006. Our dispatch team is always aware of where your vehicle is and is on duty 24/7 to help you with any concern
If you make a reservation for a sedan you are eligible to take up four passengers with three standard size pieces of luggage.For Mini SUV you can bring up to 5 passengers with 5 mid size luggage. However, in SUVs, you can take up to 6 passengers with six standard size pieces of luggage.
We charge 15% gratuity for every ride.
No, we are open 24 hours a day 7 days a week 365 days a year.
Yes. We provide car seats for infants, toddlers and booster seats for additional fees.
We always recommend that you are at the Airport at least 1.5 hours before your Domestic Flight departure time and at least 2.5 to 3 hours before your International flight departure time. We recommend time of pick up keeping this in mind along with traffic patterns and expected weather. We do not take responsibility for booking time since that is left to the client's discretion, but we will always suggest an accurate time based on our knowledge.
Yes, we track all flights and will dispatch the driver accordingly
Yes, unless there is any wait time or extra stops or you changed the pickup/drop off address of your reservation. We have no hidden fees.